Specialists With Qualified Personal Consulting: Lenscare

In specialist businesses and anywhere where accompanying
consulting is competent and personal, the Lenscare product
brand is the premium brand. The professional consulting that
supports the sale of the products is an essential prerequisite
for their distribution.

In distance selling, the company's own online portal Lensbest
provides a variety of qualified consulting services in order to
fulfil this requirement: A qualified optician and her team of
trained medical products consultants are available on a free
advisory hotline for customer enquiries; the correct handling
of contact lenses and care products is presented in a consulting
video; and assistance, such as advice about lens types,
tips & tricks, a lens lexicon and FAQs, provides consulting support
for customers.

Outside of distance selling, Lenscare products have been
successfully placed in pharmacies since 2000 and, increasingly,
also in specialist opticians since 2008/2009.